They have trusted us for years!

Our customers recognize these values

The proximity

Proximity is essential in the eyes of our customers. Because we also believe that it is a major element in the success of a logistics partnership, we have chosen to develop a model of several business units on a human scale and autonomous.


Reactivity is the first quality that our customers highlight when they talk about us. Our employees all adhere to a culture of responsiveness because we have chosen to be more of a partner than a service provider.

A health crisis affecting the logistics of one event, a computer problem blocking the management of another, are real situations where our reactivity has enabled us to help our clients face challenges.


The continuous improvement of our customers' processes is one of the fundamental elements of our corporate culture. Being a force of proposal for our customers is in our eyes not only an obligation and a satisfaction, but also an effort undertaken for our social responsibility.


The effects of a malfunction can be considerably reduced if it is detected and communicated in time. Transparency is therefore the condition which, in our opinion, consolidates the relationship between a customer and his partner, an unavoidable ethic at Logsytech.

Our vision of the customer relationship

Each of our clients is managed by an operations manager!


They are responsible for their own business, have their own team of stock managers, team leaders and order pickers and operate their own warehouse area. Depending on the size of the customer, they may have a fully dedicated operations manager and team, or they may be integrated into a larger business portfolio. But even in the latter case, some order pickers or even team leaders will be dedicated to the customer. When several customers are grouped together in the same activity portfolio, we make sure that their seasonality is counter-cyclical and that there is no competition between them.


Operations Managers are responsible for:


- Of the relationship with their customers

- Reporting, steering committees and progress plans. To this end, they have access to the resources of our internal research department,

- Compliance with the KPIs validated with the customers (reception, preparation, dispatch, returns),

- Control of inventory maintenance,

- Billing control,

- The organization, management, recruitment and training of their teams,

- The proper use of the equipment entrusted to them.


Organized as profit centers, they are responsible for their own budgets and have a great deal of autonomy in management and decision-making. They report to the site manager to whom they are attached.


Whatever the size of the client, our teams apply processes and methods specific to the client.